Someone recently sent in a letter from Brown Auto which explains:
It has come to our attention that there is a company under the name of “Dealorship Services” that has been sending letters to people in our area soliciting service contracts with an offer that is good for “72 hours only.” Please be aware that this company has nothing to do with the Brown Auto Group, and that we do not accept or endorse it.
HELLO SKETCHY LETTER! It’s vague and I have no idea what to think as a customer when I read a letter like this.
Does this mean the company is using Brown’s logo to misinform customers or is this just a competitor? Does anyone have any more info? Letter after the break…

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Tagged as: Charlottesville, Crime, Local Business
What, no coupon enclosure?
I received two cell phone messages from this same company, warning me that if I did not return their calls, my warranty would expire. I have no warranty with them. They were stooping to scare tactics and giving consumers misleading information to drum up business.
These calls started coming after I shopped at a dealership in Harrisonburg and Brown’s for my new car. Both had my contact info. Did one of them sell it or comprimise it? I had assumed so.
it’s not like their service could be any worse, imo. this might make Brown shape up!
This fraud is obviously Brown’s kosmic reward for that godawful jingle of theirs. (”Brown, Brown, Brown. You’ll love the service. [vomits].”)
“kosmic” s/b “karmic”
And I need more coffee.
We got one of those mailings from Dealer Services but it didn’t have Brown’s logo on it. However, its name is very similar to the lien company we had and I was rather annoyed at the thought of all the people who are taken in by these types of ads.
Can you send it to us BCircle?
I have skepticism of this whole thing. To start, is “spoofing” really the right word? Anyway, if that is really Brown’s letterhead, I’ve got a few suggestions. One. Your seventh location looks like a sixth toe. It’s kind of hanging out like it doesn’t belong. Girl I know with a sixth toe always wore flip-flops, which was fine, but you’re a car dealership. Put that thing away and run your seven locations on one line in size 0.523732 font or on two lines. Two. Date that sucker. It’s professional. Three. “Owner”? Kenny, give yourself a sweet-ass title! Here are some options:
- President
- CEO, CFO, and COO (That’s a bundle. Don’t pick just one.)
- Owner and happy customer! (think Hair Club for Men.)
- McLovin
Must be Brown’s letterhead, because that is the warning letter, not the spoof. Date could be a lawyer weaseling?? “Weaseling” is in spell check, must mean hunting. I mean they could claim they warned people. As for your friend’s sexy toe, that block starts “Send correspondence to,” so needs to upstage the other five boring toes, but it could be set off in some other way?
Spoofs are annoying, mainly annoying that they work. Every magazine now has the “notice to subscribers, it has come to our attention” that so-and-so is sending off renewal notices, not from us. Internet domains, same problem. Letters in the mail that are transfer agreements but look like renewals, or “listing” services that look like renewals. I know people who have written checks for both. Letters! They’re worse than email!
Good catch on the sixth toe! I still stand by my title recommendations
I’m with you Lil
They should move the correspondance address to the top of the page beneath the logo which is, after all, where it belongs. And they really should include a date. It’s good manners.
Stanley — HAHAHA (Too right)
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