AT&T Cell Phone Service is Screwed Up in Central Virginia and Charlottesville

ATT

HEADACHES!!!

We are hearing about big problems with AT&T service in Central Virginia.  Users are experiencing dropped calls, lack of outgoing texts amongst many other problems.

These problems started yesterday evening at the latest and still no updates on when the problem will be fixed.

If you are on AT&T and having problems, let us know what you’ve been experiencing and when it all started!

Are you having problems with AT&T Cell Phone Service?
View Results

Update #1 11AM, July 2nd – It appears that AT&T problems are affecting ALL AT&T customers in Central Virginia.

Update #2 11:15AM, July 2nd – It appears that AT&T mobile customers have NO VOICE AND NO TEXT MESSAGING abilities.

Update #3 3:45PM, July 2nd – Intermittent service reported, but most customers still have problems.

Update #4 11PM, July 2nd – Service seems to be fixed. Let us know if you experience anything otherwise.

Update #5 4PM, July 3rd – Service still intermittant.  Mysterious calls from Number 1.  No word on 007.

Related posts:

  1. AT&T 3G Service Coming to Charlottesville and Central Virginia in 2009
  2. Central Virginia and Charlottesville AT&T Services Messed Up Again?
  3. Cell Phone Providers in Charlottesville
Tagged as: , , , , , , , , , ,

78 Responses to “AT&T Cell Phone Service is Screwed Up in Central Virginia and Charlottesville”

  1. 02 Jul 2008 at 10:18 am
    mc said:

    two friends have claimed to text me this week and not get through. I have no idea what service they use. Hey friends, what service do you use? Someone else had no service for hours last night, but I just got a very happy message their phone is working again. for now.

    I use verizon on a cheap phone, which means very limited access but at least it’s consistent.

  2. 02 Jul 2008 at 10:18 am
    alteros said:

    Yep, since about 8pm last night in the city I’ve been getting SOS, no signal, searching for network, etc. This morning I was only able to get on GSM, not EDGE. Seems to be working now, but I haven’t done much since I got to the office.

  3. 02 Jul 2008 at 10:21 am
    Stanley said:

    Three co-workers with AT&T reporting service issues, which started last night.

  4. 02 Jul 2008 at 10:23 am
    shenanigans said:

    Yeah, my reception disappeared last night for a couple of hours. WTF? More bars my ass.

  5. 02 Jul 2008 at 10:24 am
    aussiebound said:

    I have definitely been having problems with AT&T. This morning my phone popped up with a ‘ 7 new voice mails’ notice that went back to Saturday and I definitely had my phone on and supposedly had service the whole time. Service at my apt. has been worse than usual as well though. rawr.

  6. 02 Jul 2008 at 10:35 am
    JEFF not GEOFF said:

    It’s driving me nuts. I just drove by the store on Emmet and there was a line out the door. I got service back briefly last night around midnight, but nothing since. I feel like someone cut off both my hands. I never realized how dependent I was on this cancer inducing metal brick.

  7. 02 Jul 2008 at 10:36 am
    Logan said:

    Could not get on EDGE, only GSM and i could not make a call. I am back on EDGE now

  8. 02 Jul 2008 at 10:41 am
    mc said:

    unrelated, I also got an email an hour after it was sent last night and a few others maybe 20 minutes late and out of order.

    I think there’s some sort of message here about being ridiculously dependent on immediate communication.

    hey guys, let’s have a telegram blog!

  9. 02 Jul 2008 at 10:45 am
    dieter said:

    This is probably part of some iPhone upgrade :)

  10. 02 Jul 2008 at 10:47 am
    shenanigans said:

    @11: 434-242-7896

  11. 02 Jul 2008 at 10:50 am
    Floozy said:

    Or a spell checker dude….it’s ‘dying’ ok?
    /what type of tin can? Do you have the iCan?

  12. 02 Jul 2008 at 10:51 am

    Can’t make a single call… Useless! They don’t call the AT&T logo the “death star” for nothing.

  13. 02 Jul 2008 at 10:52 am
    shenanigans said:

    Yeah, I totally made that number up. I bet somebody will call it.

  14. 02 Jul 2008 at 10:52 am
    dieter said:

    @13 “The person you have called has a voicemail box that has not been set up yet- goodbye”

  15. 02 Jul 2008 at 10:52 am
    shenanigans said:

    @17: You’re not allowed in here if you don’t bring us ice cream.

  16. 02 Jul 2008 at 10:54 am
    Thor said:

    Shit, I was calling my friend this morning and it said “this line is busy” and went straight to voicemail!

    Why doesn’t AT&T tell its people about this problem!? This could be a serious issue for some.

    Lucky I am on Sprint!

  17. 02 Jul 2008 at 10:58 am
    Stanley said:

    Why doesn’t AT&T tell its people about this problem!?

    Presumably, AT&T has been trying to call them all morning.

    /fist-bump for Thor on Sprint

  18. 02 Jul 2008 at 10:59 am
    Steve said:

    Yup, same here. This is insane – can’t make calls, can’t receive them, no data. My phone’s a brick.

  19. 02 Jul 2008 at 11:04 am
    covergirl said:

    AT&T does tell you. I’ve called in to complain about our service a number of times and they all tell me that their tower coverage isn’t good here. Well, then, maybe they shouldn’t advertise fewer dropped calls in our area. Class action for false advertising!

  20. 02 Jul 2008 at 11:05 am
    mc said:

    @22: terrorist fist jab for stanley on fist bump.

  21. 02 Jul 2008 at 11:08 am
    shenanigans said:

    Everybody knows Sprint is teh shitty. Stop frontin; ThorStan.

  22. 02 Jul 2008 at 11:10 am
    Thor said:

    Well after today, Sprint PWNS AT&T…

    /I win + fist bump.

  23. 02 Jul 2008 at 11:17 am
    dieter said:

    what about altell which will become Verizon?
    Sprint sucks hard

  24. 02 Jul 2008 at 11:17 am
    Floozy said:

    Sorry Shen…. I pulled this from urban dictionary and it made me guffaw and wet drooly toast is all over my monitor now.

    3. teh love it 973 up, 482 down hate it

    An expression used by idiots to helpfully identify themselves to other idiots.
    Idiot 1: That’s awesome.
    Idiot 2: Wait, what?
    Idiot 1: Uh, I mean, that’s “TEH” awesome!
    Idiot 2: Oh, thank god! For a second there I thought I wasn’t talking to another idiot!
    Idiot 1: “PNWED”!

  25. 02 Jul 2008 at 11:23 am
    parlie said:

    it’s an iphone upgrade for 3g or whatever. javascript your IMDB, we’re going to make compuserve look like angelfire.

    what the fuck, parlie.

    i think somebody’s trying to sell drugs over on the pot thread.

  26. 02 Jul 2008 at 11:27 am
    Stanley said:

    I must exist in some sort of Sprint Twilight Zone. I’ve dealt with them since 2000 with nothing but stellar results, and yet I’ve heard tons of horror stories. It’s the one big company I deal with that I don’t want to defenestrate.

  27. 02 Jul 2008 at 11:30 am
    Chad Day said:

    apparently sprint must never have outages for them to pwn ATT.

    i distinctly remember this not being the case when I was on sprint.

    also, worst customer service (2008 consumer reports rated) — and i can directly attest to that as well.

  28. 02 Jul 2008 at 11:31 am
    darkstar said:

    Its an uneven problem, I had 0 bars at my apartment downtown last night, and kept going back and forth. It was so bad that I couldn’t call my buddies, and had to ask random strangers at the bar if any of them had a bowl.

  29. 02 Jul 2008 at 11:33 am
    hmf said:

    preparations for Bush’s gracing of our area

  30. 02 Jul 2008 at 11:34 am
    Thor said:

    You are all pwned.

    /me and Stanley live in a Twilight Zone. You do not Mr. Chad. Only cool people.

  31. 02 Jul 2008 at 11:35 am
    Floozy said:

    @33 LMAO HAHAHA

  32. 02 Jul 2008 at 11:38 am
    Thor said:

    Who said no?!

  33. 02 Jul 2008 at 11:38 am
    Chad Day said:

    i have ATT, and my phone works fine, so i really don’t care (aside from harboring a hatred of sprint).

    though they did provide some entertainment in the form of awesome yelling matches with their CSRs and managers.

  34. 02 Jul 2008 at 11:42 am
    Floozy said:

    Whoops… my LMAO hahaha was @34 Darkstar not Chad… whose comment was not remotely funny at all.

  35. 02 Jul 2008 at 11:43 am
    shenanigans said:

    Thor, the only thing you PWN is too many unicorn figurines.

  36. 02 Jul 2008 at 11:44 am
    Greg Brady said:

    I’m back with five bars and EDGE at work today after having nothing most of yesterday evening. Even dropped calls going down 29 last night.

  37. 02 Jul 2008 at 11:56 am
    Thor said:

    Is everyone back up now?

  38. 02 Jul 2008 at 12:00 pm
    Floozy said:

    Thor… that’s a very intrusive question.

  39. 02 Jul 2008 at 1:34 pm
    TheUpstart said:

    I’m back on EDGE, as are my colleagues.

    Sprint is still the most horrible company in the phone business.

  40. 02 Jul 2008 at 1:36 pm
    Thor said:

    Is anyone not back up?

  41. 02 Jul 2008 at 1:53 pm
    Stanley said:

    Is anyone not back up?

    Has anyone ever told you you’d make a heckuva fluffer, T-dawg?

  42. 02 Jul 2008 at 1:58 pm
    Floozy said:

    Hey Stanley… I pulled that low hanging fruit in 44.

  43. 02 Jul 2008 at 2:00 pm
    shenanigans said:

    @46: Thor, just shut it and make a poll already.

  44. 02 Jul 2008 at 2:00 pm
    Stanley said:

    48: I thought that’s what you were getting at, but I wanted to be explicit about it, just to make sure we really rammed it home. As it were. Team effort, and all that.

  45. 02 Jul 2008 at 2:02 pm
    shenanigans said:

    Rammed it home. Ewwww.

  46. 02 Jul 2008 at 5:39 pm
    Tim said:

    Still not back up, no Edge, cell serv. in and out. Go inside no bars at all. Switched to AT& T for iphone but what good is it with no service, just an itouch i guess.

  47. 02 Jul 2008 at 6:04 pm
    Greg Brady said:

    I keep “forgetting” to pay my bill because they seem to keep “forgetting” to provide me any consistent service. I’m still blinking in and out occasionally.

  48. 02 Jul 2008 at 6:20 pm
    parlie said:

    at least you can still touch it, tim!

  49. 02 Jul 2008 at 8:43 pm
    Andrea said:

    I called this morning after thinking they disconnected my service. It’s been worse where I live for the past 2-3 months and wasn’t that great to start with here and I had just gone into the store 2 days ago to find out about it and say I was looking for a new company. I was told that all of VA and WV’s AT&T service was out and had a co-worker tell me her Alltel was out too. My other AT&T co-workers and I got service back around 11 or so but my Alltel co-worker left after 3 pm still with no service. Did I miss some tornado last night?

  50. 02 Jul 2008 at 10:19 pm
    Tim said:

    yea! but a G3 – would like to touch that. LOL

  51. 02 Jul 2008 at 10:26 pm
    Stanley said:

    56: I think you have to wait for Gs to be 18 before you can touch ‘em. I mean, I’m not a lawyer, and this comment does not constitute legal advice. Just, like, a word to the wise, dude.

  52. 02 Jul 2008 at 10:37 pm
    Tim said:

    Service seems to be working now. I can talk now…:-) but the square that used to have the E in for EGDE is now just a square.

  53. 03 Jul 2008 at 2:51 pm
    Catherine said:

    Once again and after much intermittent service for 2 days, I have NO service on my iPhone–no voice calls, no texting, no voicemail.

  54. 03 Jul 2008 at 3:44 pm
    shenanigans said:

    Somebody just called me and their phone number was 1. Just 1. No other numbers. WTFFFFF?

  55. 03 Jul 2008 at 3:46 pm
    Stanley said:

    That was God, shen. His phone number, quite logically, is 1. Sometimes I dial him up and talk for hours. After a few seconds He answers. He sounds like beeping. God-beeping.

  56. 03 Jul 2008 at 3:48 pm
    ThatGrrl said:

    I’m at full bars. For now. The way things have been going, could be zero bars any second. It’s been that way for days now. Damn you, ATT!!

  57. 03 Jul 2008 at 3:48 pm
    shenanigans said:

    I got a voicemail from it and it was some chick saying something about discontinuing further notices or something. WTFFFF?

  58. 03 Jul 2008 at 3:51 pm
    ThatGrrl said:

    @62, 64 Always knew God was a chick. Cool.

  59. 04 Jul 2008 at 3:08 am
    Truths said:

    Tell me you guys are joking! We’ve had cruddy service here in central CA for a couple of years, before then it was really great. It got so bad that I described my position (literally) to the Cust Svc Rep… stand on 1 leg, other on cabinet, rt hand on door jamb and hoping it wouldn’t drop me. It dropped 3 times trying to get to their Rep.. 3rd try I yelled in phone… GET ME TO SECOND TIER SUPPORT NOW and give them my house phone # in case we’re dropped!
    Not much they can do. They are losing towers everywhere. Service got so bad, so many complaints, that they lost rating with BBB back in 2004.

    You ain’t seen nothin yet!

  60. 04 Jul 2008 at 1:09 pm
    d said:

    Nasty water, no phone service, power that drops at the hint of rain or wind. Welcome to Charlottesville.

  61. 06 Jul 2008 at 12:25 am
    WAHUWA said:

    The basic fact is not enough towers. There is no AT&T signal at all from 8 miles south of C’ville to Sweet Briar on 29 S. ATT Boasts Va coverage to be exceptional in their ads= class action suit in order.

    1. 11 Jun 2009 at 1:39 pm
      Deborah Bell said:

      We just drove 29 on both sides. All through Warrenton and C’ville to L’burg. Calls kept getting dropped.
      As I digress, can someone pls tell me what is with the turtles on 29. I almost hit one on the north and south bounds.

      1. 11 Jun 2009 at 4:37 pm
        shenanigans said:

        that’s when you’re supposed to jump out of the car and put them safely on the side of the road

  62. 06 Jul 2008 at 2:48 am
    colfer said:

    29s is alltel country, get used to it. i hear t-mobile might work down there too, and they’re more reputable than the a. you can carry a second phone for next to nothing if you prepay.

  63. 06 Jul 2008 at 12:58 pm
    belmont yo said:

    I am a recent cell phone convert, and as such have nothing to compare to. But I have had a phone with nTellos, and have maybe dropped only four or five calls in the last year and a half. This is from DC to cville to deep nelson county. Just sayin.

    ATT can forever bite my ass for their aggressive complicity with the NSA in flushing the constitution down the toilet. Anyone that gives them a dime is, well… its your money. Vote however you want with it.

    Sprint / Embark can forever bite my ass for years of extreme customer service grief when I had a land line. Once bitten twice shy.

  64. 10 Jul 2008 at 2:03 am
    ladyfire said:

    i’m not sure what the deal is with the phone service i dont use or have coverage through at&t how ever have been experinceing problems for the past 2 nites when ever trying to call my bf.. i keep receiving the message stateing that the caller i am trying to reach is currently not accepting calls..last nite it got bad enough he had to call me from a friends phone because apparently he is unable to make or receive calls.. was hopeing this problem would be resolved but so far is showing no hopes in it being any time tonite..

  65. 04 Aug 2008 at 3:17 pm
    andrea said:

    We’ve had no service since sunday. Getting busy signals and “call failed” messages. We live in arkansas and this is the first time we’ve had problems like this but it’s FRUSTRATING to the max!!!! We have no land line to fall back on. Makes me wonder WTH’s going on.

  66. 04 Aug 2008 at 11:28 pm
    brutus said:

    @72 Could be your phone. Cell phones are cheap and have short lives. Sometimes. Could also be the network. I don’t have ATT so I can’t say how that’s been the last 24 hrs. You live in the land of Clinton, but are you visiting Cville? Or still down there.

  67. 17 Aug 2008 at 5:45 pm
    Christina said:

    I’m in a county just north of Atlanta and my AT&T cell service is worse than dismal. My house has become a dead-zone slowly over the past six months. Tech Support blames everything but themselves…even though they have admitted to five area towers needing repairs. I’m not crazy…all four of my phones have less then one bar, and more often–no bars at all. My calls are being dropped on the road as well. My phones are all new and have been uploaded with whatever new stuff Tech Support has stuffed in them. Then I receive follow-up calls stating “the problems is solved–or there was never a problem–or our techs drove through your area and found no problems!” Really–then why do I have no bars on my phone???????? AT&T really sucks! Been a great customer for seven years (Cingular back them). Would change to Sprint, but coverage area is vague and Verizon has too many hoops to jump through. ERRRRRGGGGGG!!!!!!!!

  68. 17 Aug 2008 at 10:22 pm
    colfer said:

    hotlantavillain ok but we are out of answers and bereft in a sea of incivility

  69. 16 Sep 2008 at 12:37 pm
    Robert said:

    I have AT&T. For the past month my family (3 phones), friends, and I have been receiving the message “Call can’t be completed as dialed” Message 2, OR01GN. None of us have been doing anything different when dialing. Sometimes it takes 3 to 5 times dialing to get past this message and complete the call. I have contacted AT&T numerous times resulting in NO help and hours wasted on the phone with them.
    We never had this problem with Cingular!
    Has anyone else had this problem?
    Robert
    Vancouver, WA

  70. 07 Dec 2008 at 12:13 am
    J Wathins said:

    Something is going on with AT&T coverage in Kentucky as well. I travel from Louisville to west KY frequently. And recently east KY. Many, many more no bar zones and “network not available”. More dropped calls. Something is not right. Traveling, phone is worthless. I’m headed to another carrier. To all I say, consider carefully that iPhone and AT&T is for you. I suspect it is worthless if you travel any at all.

  71. 16 Jan 2009 at 10:09 pm
    IRouli said:

    No bars all day around here: Redlands, San Bernardino, Colton CA.

Leave a Reply