AT&T, OH NO YOU DIDN’T

ATT

This giant press releases giant press release just fell across my desk and I thought I should highlight the important part:

AT&T is committed to providing reliable communications before, during and after a storm, and delivering the highest levels of service quality for customers under all circumstances. Millions of residential and business customers depend on AT&T for critical voice, data and video communications, as well as entertainment services.

With Virginia coastal residents preparing for Tropical Storm Hanna, AT&T is providing important communications tips for residents and small businesses to use before, during and after a storm.

AT&T is obviously doing a feel good PR campaign with this.  Real translation “oh you scared little humans, AT&T is here to save the day in the face of emergency, danger and evil.”

Well, I say to you AT&T, how about you fix your problems and issues with non-emergency situations before you brag about an untrue “high service quality” to Virginia customers?  More BS in More locations!

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6 Responses to “AT&T, OH NO YOU DIDN’T”

  1. 06 Sep 2008 at 3:13 pmBlanco Nino said:

    The only way AT&T customers can get reliable service, as far as I know, is to switch to another carrier.

  2. 06 Sep 2008 at 5:56 pmphilbert said:

    @1 LMAO… no you didn’t!

    TOO FUNNY!!! You know… I think, even while working for a company that partners directly with AT&T and Sprint, that all cellular providers are just giant smoke-and-mirror companies that like to gyp anyone they can.

    I like AT&T. They have cool products. They may not work worth a s**t south of town, but I like them. They give me good service “most” of the time, and I get to fulfill my gadget fetish.

    This announcement, however, cracks me the hell up. I snorted up my kool-aid.

  3. 06 Sep 2008 at 10:44 pmWingnut said:

    @2
    Philbert, i hate to burst your bubble, but AT&T doesn’t work a s**t north of town either. basically once you pass Hollymead, if you stray more than about 10′ either side of US29 you’re boned. their customer service is a frakkin’ joke as well, thought not as bad as my past experience with Sprint or what many people deal with from Verizon. You are, however, right in that AT&T has great gadgets. unfortunately, many of them are very pretty and sparkly but don’t work a s**t either. the hardware companies need to stop putting bells and whistles into handsets and start working on improving the 30+ year old voice call tech that’s in the phones.

  4. 06 Sep 2008 at 11:32 pmfirefly said:

    i’ve used u.s. cellular for two years now and have never had a problem. never! and i travel. there’s no voice mail lag, no dropped calls, and their customer service people are so nice. really! it’s the only service that works at my parent’s house in west-by-god also. had cingular the last place i lived and it sucked.

  5. 07 Sep 2008 at 12:46 amChad Day said:

    i seem to be the only person with at&t w/o significant problems. yeah, it drops a bit in the valleys out towards palmyra on 53, but so did sprint — to be expected.

  6. 10 Sep 2008 at 4:04 amscoriole said:

    is this why my alltel service has been dropping calls for the last 36 hours?

    and how exactly does the submission of anonymous info work to spicy bear, since i dropped some foodie info about two o’clock tuesday and it didn’t appear

    / i submitted it (fake name), but- it was true and relevant info…

    //never you mind now, but come next tueday it could be put up.

    //$12 tuesday “blueplate” specials at maya- i submitted the menu and details- please let let me know if you did not receive…

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