Author Archive

Crutchfield: Horrid Customer Service

Has anyone been in Crutchfield recently? Their site says this:

For the seventh year in a row, Crutchfield Corporation has been named to BizRate.com’s “Circle of Excellence” for performance and customer service, making Crutchfield the only consumer electronics retailer to have won every year since the award’s inception.

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When UVA has bred you… and you spit in the mothership’s face…is that hip?

“Graduation has passed, the kiddies have gone home, and it’s time for another season in Charlottesville: construction season.” –C-VILLE, May 22

“Yet instinctively, the pulse quickened and the breath was short when we pulled onto 14th Street, as the mind braced for the swath of polo-clad dawdlers and poorly maneuvered, ill-deserved SUVS that normally crowd the roadways.” –C-VILLE, May 22

“The Alumni Association sent out a fold-out brochure featuring a Wahoo a couple of months ago, resembling something that might adorn the walls at Red Lobster. ‘Maybe it’s hanging on the wall in your home or office right now,’ the e-mail reads. Heck, it might even be stuck on the fridge, if the Wahoo’s yachting aesthetic didn’t totally clash with the typical post-college refrigerator decor of student loan bills, ABC store receipts and pornographic magnetic poetry compositions. The Wahoo swam into the e-mail boxes of young alumni last month, meant to inspire the type of nostalgia that makes one’s hand wander toward one’s checkbook. Despite the annoying gimmicks, it seems a fair number of UVA graduates have gotten reeled in…” –C-VILLE, May 8

“‘Want to learn more about UVA?!!’ it implores. Try the ‘UVA Lingo’ word scramble and find phrases like ‘Grounds,’ ‘The Corner’ and ‘Rugby Road.’ You won’t find terms like ‘two-tier employment system’ however.” — C-VILLE, April 3

I think Meg McEvoy is a great writer– I really do. »Read More

Popularity: 4% [?]